Important Points for Policyholders at the Start of the Year
A new year often brings changes to your health insurance, and there are some essential points you shouldn’t overlook at the start of the year. Learn what’s important now to optimize your healthcare in the new year.
Changing Health Insurance Providers and Models – What to Do Now
The year is already a few weeks old, and for many, the new year brings changes to their health insurance. Whether you’ve switched health insurance providers or chosen a new insurance model, now is the time to take a few important steps to ensure everything continues to run smoothly.
1. Review Your New Policy
By the start of the year, you should have already received your new insurance policy. It is essential that you review the information on the policy. Are your personal details correct? Are the benefits listed as expected? If you have not yet received your policy, contact your customer advisor immediately to clarify this.
2. Inform Your Family Doctor
If you have changed health insurance providers, it is important that your family doctor is informed about this change. This simplifies administrative processing and ensures that everything runs smoothly during a doctor’s visit.
3. Receiving Your Health Insurance Card
Have you already received your new health insurance card, whether digital or physical? This card is particularly important, not only for doctor’s visits but also for emergencies, especially if you plan winter holidays in other cantons or abroad. If you have not yet received the card, you should request it from your health insurance provider as soon as possible.
4. Adjustments for Model Changes
When changing insurance models, such as to a family doctor model or telemedicine model, the way you can claim benefits may change. Find out exactly how and where you can obtain medical services.
5. Adjust Standing Orders or Direct Debits
Don’t forget to adjust your standing orders or direct debit (LSV) for premium payments. This ensures that your payments are made correctly and on time and avoids inconvenience.
The beginning of a new year often brings changes in health insurance. Therefore, it is important that you review the points mentioned above and ensure that everything is properly set up. In case of uncertainties or problems, do not hesitate to contact us. Your well-being and health are paramount, and well-organized health insurance is a key aspect of this.
VAG simply 